Why won't my cash drawer open when I go to Menu > Open Cash Drawer?

• If your cash drawer is not opening when you go to MENU > Cash Drawer, login to IRIS and go to the BackOffice.
• Click on the TOOLS button on the top LEFT of the screen.

• Select SYSTEM SET UP from the TOOLS drop down menu. 

• Select the POINT OF SALE tab from the LEFT side of the system set up window. 
• Select STATION SETUP button from the point of sale tab.

• Click the INSTALL DRAWER button and install it.
• When complete, go back to the POS and go to MENU and try to open the cash drawer again.