- First, click on MENU on the top RIGHT side of the POS screen.
- Select VOID/REFUND from the drop down menu.
- Search for the order by the order number, customer name, delivery or order date, etc.
- Once the order is selected, UNCHECK THE PRODUCT BOXES.
- Once the product boxes are unchecked, you will be able to check the TAX box. Once you have checked the tax box you will see only the tax amount reflect under the "Total To Be Refunded".
- Once you have clicked REVIEW, a new screen will open allowing you to enter the REASON FOR REFUND and when done click REFUND.
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